Is my mug microwave and dishwasher safe?

Yes! Handwashing is recommended but it is microwave and dishwasher safe, unless it is iridescent or has gold on it, which would be noted in the description.

My item arrived broke, can you refund me?

First thing is keep the box the item was shipped in. Then you will need to file a claim with USPS. They will require pictures of the broke item and evidence of payment. If you need any help reach out and I will walk you thru it. I used to refund everyone and file the claims myself but I've filed so many the post office won't pay my claims unless I bring the box to the post office, which I of course don't have.

There are no products listed?

If nothing is listed then I'm currently sold out but busy making more things.

Can you make me a custom mug?

Sorry, at this time I'm not able to take on customs.

How do I cancel my order?

All sales are final. Please don't buy something unless you are sure that you want it. If you are determined that you made an impulse buy and need a cancelation, it will be subject to a 50% restocking fee.

This FAQ is dumb, my question wasn't answered, what gives?

Please fill out the below contact form to shoot me an email and I'll get back to you as soon as I can.


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